Refund Policy – INNOVOHUB

1. Introduction

Thank you for choosing INNOVOHUB. We aim to ensure you are completely satisfied with your purchase. This refund policy explains how we handle refunds and returns for our services.

2. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The request must be made within 7 days of purchase.

• The service or item must not have been used, delivered, or completed.

• Proof of purchase (order ID or payment receipt) is required.

3. Non-Refundable Items

Refunds do not apply to:

• Completed or partially delivered services

• Downloadable or digital content

• Custom or personalized orders

• Discounted or promotional items

4. Refund Process

If you meet the refund criteria, please follow these steps:

1. Contact our support team at info@innovohub.ng or +2348102493024 to request a refund.

2. Provide your order ID, email address, and a short description of your issue.

3. Our team will review your request and respond within 3–5 business days.

4. Approved refunds will be issued to your original payment method.

5. Exchanges

If you wish to change a service or package, please contact us at info@innovohub.ng. We’ll guide you through the process of adjusting or upgrading your order.

6. Damaged or Defective Services

If you experience a problem with your order (e.g., service not delivered or technical issues), contact INNOVOHUB Support immediately. We’ll verify the issue and arrange a replacement or refund when applicable.

7. Changes to This Policy

INNOVOHUB reserves the right to update or modify this refund policy at any time. Any changes will be posted on our website at https://innovohub.ng.

8. Contact Us

For any questions or concerns about this policy, please contact us:
📧 Email: info@innovohub.ng
📞 Phone: +2348102493024
🌐 Website: https://innovohub.ng